Client Partnerships Associate

Job Title: Associate
Sub-team: Client Partnerships
Reports to: Business Lead
Location: Lagos (Hybrid)
Industry: Public Relations & Marketing Communications



Client Relationship Management

  • Serve as the primary point of contact for assigned clients, building and maintaining strong, long-lasting relationships based on trust and mutual respect.
  • Understand clients' business objectives, challenges, and opportunities, and provide strategic guidance and support to help them achieve their goals.
  • Regularly communicate with clients to gather feedback, address concerns, and ensure their satisfaction with our services.

Account Management

  • Manage all aspects of client accounts, including project timelines, budgets, and deliverables.
  • Collaborate with internal teams, including PR specialists, content creators, to develop and execute integrated PR strategies and campaigns.
  • Monitor campaign performance and provide regular updates and reports to clients, highlighting key metrics and outcomes.

Strategic Planning

  • Work closely with clients to develop strategic PR plans and initiatives that align with their business objectives and target audiences.
  • Identify opportunities for growth and expansion within existing client accounts, and proactively propose new ideas and solutions to enhance their PR efforts.

Client Advocacy

  • Act as a champion for clients within the agency, advocating for their needs and priorities to ensure they receive the highest level of service and support.
  • Collaborate with internal teams to address client concerns and resolve any issues quickly and effectively.

Business Development

  • Identify upsell and cross-sell opportunities within existing client accounts, and work with the sales team to pursue new business opportunities.
  • Stay informed about industry trends and competitive landscape and share insights and recommendations with clients to help them stay ahead of the curve.



  • Bachelor's degree in Communications, Public Relations, or a related field.
  • Minimum of 3–4 years of experience in PR, Account Management, or Client Relations, preferably in an agency.
  • Excellent interpersonal and communication skills, with the ability to build rapport and trust with clients and internal teams.
  • Strong strategic thinking and problem-solving abilities, with a results-oriented mindset.
  • Proven ability to manage multiple client accounts simultaneously, prioritize responsibilities, and meet deadlines.
  • Proficiency in Microsoft Office suite.
  • Passion for PR and a desire to stay informed about industry trends and best practices.


How to Apply:

Please send your updated CV to [[email protected]] with the job title (e.g. Client Partnerships Associate) as the subject of your email.